FAQ

D – Delicious A – And Y – Yummy P – Preservative Free (via Fresh Dot technology) L – Long Shelf Life U – Uniquely flavoured S – Soft & Fluffy

Yes! Dayplus buns are proudly baked in Singapore since 2008.

Dayplus buns are soft & fluffy because only top-grade Japanese wheat flour is used. We do not add any emulsifier into the dough when baking just to make it soft. To be a bit more technical, a more elaborated explanation on would be: The main ingredient required to make bread are the same everywhere – wheat flour. When mixed with water, the flour forms a cohesive dough capable of holding gas, which will set to a spongy structure when baked. The percentage of protein and starch in the wheat flour will greatly determine the quality of the bread produced. Thus, only through the use of high quality top notch wheat flour will we be able to produce bread which are naturally soft & fluffy!

Dayplus buns have a long shelf life and are preservative free as we have adopted advanced preservation techniques and standards practised by the Japanese. We do not add any food preservatives in our bun during the baking process.

Dayplus adopts the use of cutting-edge Japanese technology (Fresh Dot) that controls water activity to protect the growth of microbes in our buns. Fresh Dot is an ethanol transpiration-based food freshness-preserving agent. Evaporated ethanol adheres to the food (forming a barrier), keeping the food moist and close to freshly made. In addition, it sterilizes the first bacteria, suppresses their growth, and prevents the growth of mold. Thus, there is not a need to use any food preservatives in our buns. Please eat it with a peace of mind!

Depending on the specific flavors, Dayplus buns generally have a shelf life of 30 to 35 days from the date of production.

This has to be the #1 query we have answered through the years. The “missing” cream in the Hokkaido cream bun is not “missing”. Unique to most of Dayplus flavors (except the centre filling buns), we have already mixed the flavors into the buns before baking. Thus, each bite of Dayplus bun will allow you to sink your tastebud into our flavor directly!

Red Bean Bun, Hazelnut Chocolate Bun and Custard Cream Bun.

In 2018, Dayplus collaborated with a Food Science company to produce a range of functional bread in Singapore - Super buns series. Through the research of Professor Zhou Wei Biao, a food scientist at the National University of Singapore, he discovered by adding anthocyanin into white bread, it can slow down the digestion of starch hence improving blood glucose control. To obtain the regal hue, the indigo-coloured dough is infused with anthocyanins extracted from black rice. “Let food be thy medicine and medicine be thy food” ~Hippocrates

In Singapore, we are retailed in major supermarket and convenience stores. Please click on this link for more information. In Hongkong, we are retailed in ParkNShop Supermarkets and 7-Eleven convenience stores.

Drop us a message with your frequently visited estate. We will try to guide you to a nearest outlet which has that specified flavor!

Yes, we are open to customers’ feedback and suggestion. Drop us a message to share about your flavor!

Yes, we provide island-wide delivery from Monday to Friday excluding public holidays. If you need to make a special request for delivery outside our delivery schedule, please call us at 6515-9948.

Yes, our minimum ordering quantity is for 36 pieces (3 boxes).

Yes, for delivery below 36 pieces, our delivery charge is at $10/location.

We need 2 working days to process your orders. The cut off time to place your order is by 4pm, Monday to Friday excluding Public Holiday.

Unfortunately, we are unable to allow the selection of delivery timing as we have outsourced our delivery to a 3rd party logistic team. Request for specific delivery timeslot will be subjected to driver availability and may incur an additional delivery surcharge.

Please kindly ensure that someone is at home to collect the items as we will charge for redelivery. Alternatively, if you are agreeable, we can leave the items at your doorstep followed by pictorial evidence as proof of delivery. However, in the event of theft/loss, we are sorry that we should not be held responsible for the loss.

Your order can be made via our website.

Once your order has been placed and the payment has been received, you will receive an email confirmation.

No, the email serves as a confirmation.

We seek your kind understanding that all orders placed are final and cannot be changed. In the event of cancellation, a $10 administration fee will be charged. Despite all our efforts to avoid being in a situation as followed, it could happen that the product you ordered is not available anymore at the time we prepare your order. Should this happen, we would contact you and you would have the choice between a product replacement, or a full refund of the product’s value.

For urgent orders with less than 48-hour notice, please contact us directly at 6515-9948 during office hours and we would be glad to assist.

No.

Please inspect your order upon reception and contact us immediately at 6515-9948 if you find a mistake or a product missing upon reception of your order so that we can evaluate the issue and make it right.

We always offered our best quality to our valuable customer. Thus, all our items purchased cannot be exchanged, returned, or refunded, unless the item has been delivered in a damaged condition and rejected upon delivery. If you are completely not satisfied with your food products, kindly inform us within 24 hours of the delivery date. It’s should come with snap picture of the defected items. Defected products will be replaced as soon as possible with the next delivery to your area to our own discretion.